Description
Provides guidance to suppliers of products and services in the identification and development of customer expectations as a focal element of the quality system.
Product Details
- Edition:
- 1st
- Published:
- 04/11/1994
- ISBN(s):
- 0726288268
- Number of Pages:
- 11
- File Size:
- 1 file , 120 KB
- Product Code(s):
- 10158527, 10158535, 10158539
- Note:
- This product is unavailable in Ukraine, Russia, Belarus
