AS/NZS ISO/IEC 15504.8:2013

$93.00

Information technology – Process assessment, Part 8: An exemplar process assessment model for IT service management
standard by Standards Australia / Standards New Zealand, 05/24/2013

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Description

Adopts ISO/IEC TS 15504-8:2012 to define an exemplar PAM that meets the requirements of AS/NZS ISO/IEC 15504.2 and supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IEC TR 20000-4:2010, and the process attributes as defined in AS/NZS ISO/IEC 15504.2. It also provides guidance, by example, on definition, selection and use of assessment indicators.

Product Details

Edition:
2nd
Published:
05/24/2013
ISBN(s):
9781743424582
Number of Pages:
204
File Size:
1 file , 2.8 MB
Product Code(s):
10167344, 10167318, 10167381
Note:
This product is unavailable in Ukraine, Russia, Belarus